FA CRONJÉ & CRONJÉ (PTY) LTD. WEBSITE TERMS AND CONDITIONS OF USE

About the Firm and the Website

FA Cronjé & Cronjé (Pty) Ltd is a professional services firm registered in the Republic of South Africa, providing accounting, taxation, advisory, payroll, company secretarial, and related services. The Firm is registered with the South African Institute of Chartered Accountants (SAICA) and the Independent Regulatory Board for Auditors (IRBA).

The Website is provided for informational and marketing purposes. It enables visitors to:

• Learn about the Firm’s services, team, and approach;
• Submit enquiries or contact requests via online forms;
• Access publicly available resources, guides, or downloadable content;
• Connect with the Firm through linked social media channels.

The Website does not constitute a client portal and does not provide access to any client-specific information, financial records, or confidential advice. Engagement with the Firm as a client is governed exclusively by the Firm’s Master Terms and Conditions of Engagement and individual engagement letters.

Content is Not Professional Advice

In particular:

• Tax law, accounting standards, and regulatory requirements change frequently. Information on the Website may not reflect the most current legal or regulatory position.
• The Firm is not a registered financial adviser under the Financial Advisory and Intermediary Services Act (No. 37 of 2002). Nothing on the Website constitutes financial advice as defined under FAIS.
• Submission of an enquiry form or contact request does not create a professional relationship between you and the Firm, and does not constitute the commencement of any engagement.

Intellectual Property

All content on the Website, including but not limited to text, articles, guides, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of FA Cronjé & Cronjé (Pty) Ltd or its content suppliers and is protected by the Copyright Act (No. 98 of 1978) and applicable international intellectual property laws.

You may:

• View and print Website content for your own personal, non-commercial reference;
• Share links to Website pages on social media or by email.

You may not, without our prior written consent:

• Copy, reproduce, republish, upload, post, transmit, or distribute Website content in any form or by any means;
• Modify, adapt, translate, or create derivative works from any Website content;
• Use the Firm’s name, logo, or branding for any commercial purpose;
• Scrape, harvest, or systematically extract data from the Website by automated means;
• Frame or mirror any part of the Website on any other website.

Any authorised use of our content must include appropriate attribution to FA Cronjé & Cronjé (Pty) Ltd as the source. Unauthorised use may constitute an infringement of our intellectual property rights and may give rise to legal action.

Acceptable Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of any third party or restrict or inhibit anyone else’s use of the Website.

You must not:

• Use the Website in any way that violates any applicable local, national, or international law or regulation, including the Electronic Communications and Transactions Act (No. 25 of 2002) and the Cybercrimes Act (No. 40 of 2020);
• Transmit, knowingly receive, upload, download, use, or re-use any material that is defamatory, obscene, offensive, hateful, or otherwise objectionable;
• Transmit any unsolicited or unauthorised advertising or promotional material or any form of spam;
• Transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other malicious or harmful programs;
• Attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack;
• Use the Website to collect or harvest personal information about other users without their consent;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to report any breach of this section to relevant law enforcement authorities and to disclose your identity and information to such authorities where we are required or entitled to do so.

Enquiry Forms and Contact Submissions

The Website may offer forms or other mechanisms through which you may submit an enquiry, request a callback, or make contact with the Firm. By submitting such a form, you agree to the following:

• You will provide accurate, complete, and up-to-date information in any form submission;
• You will not submit false, misleading, or fraudulent information;
• Your submission does not create a professional engagement, retainer, or attorney-client type relationship with the Firm;
• The Firm is not obliged to respond to any enquiry submission;
• Any response from the Firm to an enquiry is provided on a without-prejudice and informal basis and does not constitute professional advice unless confirmed in a formal engagement letter.

Personal information submitted through contact forms is processed in accordance with our Privacy Policy and the Protection of Personal Information Act (No. 4 of 2013). Please refer to section 11 of these Terms and our Privacy Policy for further detail.

Third-Party Links and Embedded Content

The Website may contain links to third-party websites, resources, or services, and may embed content or tools operated by third parties (such as social media widgets, mapping services, chat tools, or video players).

These links and embedded tools are provided for your convenience only. The Firm:

• Does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website or service;
• Makes no representations or warranties as to the accuracy, completeness, or fitness for purpose of any third-party content;
• Is not liable for any loss or damage that may arise from your use of any third-party website, service, or content.

Your use of any third-party website or service is governed by that third party’s own terms and conditions and privacy policy. We encourage you to review those terms before using any linked service.

The presence of a link to a third-party website does not imply that the Firm has any commercial relationship with that third party or that the Firm endorses the views, products, or services of that third party.

Cookies and Website Analytics

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website operators about how their site is being used.

Cookies We Use

Your Cookie Choices

When you first visit the Website, you will be presented with a cookie consent notice allowing you to accept or decline non-essential cookies. You may update your preferences at any time by clicking the “Cookie Settings” link in the website footer.

You may also control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the Website. For more information about managing cookies, visit www.allaboutcookies.org.

Analytics

We use website analytics tools (which may include Google Analytics or similar services) to understand how visitors interact with the Website. These tools collect anonymised data such as pages visited, session duration, browser type, and geographic region. We do not use analytics data to identify individual users. Analytics data is processed in accordance with our Privacy Policy.

Downloadable Content and Resources

The Website may make guides, templates, checklists, articles, and other resources available for download (“Downloadable Content”). The following terms apply to all Downloadable Content:

• Downloadable Content is provided for general informational purposes only and does not constitute professional advice. See section 3.
• Downloadable Content is the intellectual property of the Firm and is provided under a limited, non-exclusive, non-transferable licence for your personal or internal business use only.
• You may not redistribute, sell, republish, or use Downloadable Content for commercial purposes without our prior written consent.
• Downloadable Content reflects the law and practice as at the date of publication and may not be updated. You are responsible for verifying that any information remains current before relying on it.
• Where Downloadable Content is made available in exchange for your contact details, you consent to us processing that information in accordance with our Privacy Policy and, where applicable, sending you relevant communications. You may unsubscribe at any time.

Disclaimers and Limitation of Liability

Website Availability

The Website is provided on an “as is” and “as available” basis. We do not guarantee that the Website will be available at all times, that it will be uninterrupted or error-free, or that defects will be corrected. We reserve the right to suspend, withdraw, or discontinue the Website or any part of it at any time without notice.

Accuracy of Content

While we take reasonable steps to ensure the accuracy of content on the Website, we make no representations or warranties, express or implied, as to the accuracy, completeness, reliability, suitability, or availability of the Website or the information, products, services, or related graphics on the Website for any purpose.

Exclusion of Liability

To the maximum extent permitted by applicable law, the Firm excludes all liability for:

• Any loss or damage (whether direct, indirect, consequential, or otherwise) arising from your use of or inability to use the Website;
• Any reliance placed on content published on the Website;
• Any unauthorised access to or alteration of your data or transmissions;
• Any interruption or cessation of transmission to or from the Website;
• Any bugs, viruses, Trojan horses, or similar items that may be transmitted to or through the Website by any third party;
• Any errors or omissions in any content on the Website.

Privacy and Personal Information

Our Commitment

The Firm is committed to protecting your privacy and processing your personal information responsibly, lawfully, and transparently in accordance with the Protection of Personal Information Act (No. 4 of 2013) (“POPIA”) and all other applicable data protection legislation.

What We Collect

When you use the Website, we may collect the following categories of personal information:

• Contact and identification information submitted through enquiry or contact forms (name, email address, telephone number, company name);
• Technical information automatically collected when you visit the Website, including your IP address, browser type and version, operating system, referring URLs, and pages visited (collected through cookies and analytics tools);

How We Use It

We use personal information collected through the Website to:

• Respond to your enquiries and provide information about our services;
• Send communications you have requested, including newsletters or updates (where you have opted in);
• Improve the Website and understand how it is being used;
• Comply with our legal and regulatory obligations.

We will not use your personal information for any purpose incompatible with the purpose for which it was originally collected without your consent, unless we are required or permitted to do so by law.

Marketing Communications

We may send you marketing communications about our services and relevant updates where you have given your consent or where we have a legitimate interest in doing so. You may withdraw your consent or opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any email we send you; or
• Contacting our Information Officer at the details below.

We will process your opt-out promptly and within a reasonable time.

Sharing of Personal Information

We do not sell your personal information to third parties. We may share your personal information with:

• Service providers who assist us in operating the Website (e.g. hosting providers, email platforms, analytics services), who process data on our behalf under appropriate data processing agreements;
• Law enforcement or regulatory authorities where required by law.

Data Subject Rights

As a data subject under POPIA, you have the right to access, correct, and request the deletion of personal information we hold about you. You also have the right to object to certain processing and to lodge a complaint with the Information Regulator.

To exercise any of these rights, please contact our Information Officer:

Newsletter and Email Communications

Where the Website offers a newsletter subscription or mailing list, the following terms apply:

• By subscribing, you consent to receiving periodic email communications from the Firm relating to our services, industry updates, tax news, and related topics.
• We will only send communications relevant to the purpose for which you subscribed.
• You may unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. Unsubscribe requests will be processed promptly and within a reasonable period.
• We will not share your email address with third parties for marketing purposes without your express consent.
• Subscription to a newsletter or mailing list does not create a professional relationship or engagement with the Firm.

Website Security

We take reasonable technical and organisational measures to protect the Website and any personal information transmitted through it. However, you acknowledge that:

• No transmission of data over the internet is completely secure. We cannot guarantee the security of information you transmit to us via the Website.
• Any transmission is at your own risk. Once we receive your information, we apply appropriate security measures to protect it.
• You are responsible for keeping any login credentials (where applicable) secure and confidential. You must notify us immediately if you suspect unauthorised access to your account.

The Firm complies with its obligations under POPIA in relation to security safeguards for personal information. In the event of a data breach that is likely to affect your rights and interests, we will notify you and the Information Regulator as required by law.

Social Media

The Website may contain links to or embed content from social media platforms including LinkedIn, Facebook, Instagram, X (Twitter), and YouTube. The following applies:

• Social media platforms are operated by third parties. Your use of those platforms is governed by their respective terms of service and privacy policies.
• The Firm is not responsible for content shared on social media platforms, including content posted by third parties about the Firm.
• Any communication made through social media platforms does not constitute a professional engagement or legal instruction and does not create a professional relationship with the Firm.
• Do not share confidential, sensitive, or personal information through social media platforms.

Where the Firm operates official social media pages or accounts, comments and content posted by third parties on those pages are not endorsed by the Firm and do not constitute the Firm’s views. We reserve the right to remove content that violates our standards or applicable law.

International Visitors

The Website is operated from and primarily intended for users in the Republic of South Africa. The Firm makes no representation that the content of the Website is appropriate for use or lawful in locations outside South Africa.

If you access the Website from outside South Africa, you do so at your own risk and are responsible for compliance with local laws in your jurisdiction. The Firm accepts no liability for any non-compliance with local laws resulting from your access to or use of the Website from another jurisdiction.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising from your use of the Website will be subject to the exclusive jurisdiction of the South African courts.

Governing Law and Disputes

These Terms are governed by and shall be construed in accordance with the laws of the Republic of South Africa. You irrevocably submit to the non-exclusive jurisdiction of the South African courts for the resolution of any dispute arising out of or in connection with these Terms or your use of the Website.

Nothing in this section prevents the Firm from seeking urgent or interim relief from a competent court where circumstances require it.

General Provisions

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from the remaining provisions, which shall continue in full force and effect.

Waiver

No failure or delay by the Firm in exercising any right under these Terms shall constitute a waiver of that right.

Entire Agreement

These Terms, together with the Privacy Policy and any additional terms notified to you in respect of specific features or services on the Website, constitute the entire agreement between you and the Firm in respect of your use of the Website. They supersede all prior representations, agreements, or understandings relating to the same subject matter.

Assignment

The Firm may assign or transfer its rights and obligations under these Terms to any successor entity or in connection with any restructuring or sale of business. You may not assign your rights or obligations under these Terms without our prior written consent.